Shipping policy

Because every Koya piece is made just for you, we don’t produce in bulk. As a small business, this helps us stay sustainable while continuing to create unique, high-quality pieces. We truly appreciate your understanding and support — it means the world to us!

We’ll work quickly to get your Koya pieces to you. Orders typically take 3–5 weeks, which includes both production and delivery time, depending on your location.

Once your order ships, you’ll receive an email with tracking and details so you can follow along.